These terms govern your use of averrotech.com. They are not the terms of any services we deliver to you — those are set out in a separate written agreement.
This website, averrotech.com (the Site), is operated by Advit Pty Ltd (ACN 682 221 638, ABN 37 682 221 638), trading as Averro Technologies (Averro, we, us, our).
Averro Technologies is a registered business name. The legal entity you contract with, and the entity responsible under these Terms and under our Privacy Policy, is Advit Pty Ltd.
These Terms of Use (Terms) apply to every visitor to the Site. By accessing or using the Site you agree to be bound by them. If you do not agree, please do not use the Site.
These Terms cover the website only. If Averro delivers services to you, that engagement is governed by a separate written services agreement, statement of work or proposal signed by both parties. Where those documents and these Terms conflict, those documents prevail in respect of the services.
We may amend these Terms from time to time. The version published on the Site at the moment you use it is the version that applies to that use, and the date at the top of this page records when it last changed.
We will not apply an amended version retrospectively to conduct that occurred before it was published. Where a change is material we will make that clear on this page rather than relying on the date alone.
You may use the Site to learn about Averro, our services and our published material, to contact us, and for any other purpose we expressly enable. You may read, download and print material from the Site for your own business or personal use, and you may share our insight articles provided you attribute them to Averro and link to the original page.
You must not:
Content on the Site is provided for general information. It is not professional, technical, security, financial or legal advice, and it is not tailored to your circumstances. Our insight articles in particular are written for a general audience and necessarily generalise.
You should not act, or refrain from acting, on the basis of anything on the Site without obtaining advice appropriate to your own systems, obligations and risk position. Where we publish a target — for example a response time or an availability figure — that target describes a commitment we make under a managed services agreement, and it does not form part of any contract with you unless and until such an agreement is signed.
We take reasonable care to keep the Site accurate and current, but we do not warrant that it is complete, accurate or up to date, and we may change or remove content at any time without notice.
All content on the Site — including text, insight articles, diagrams, illustrations, photography, iconography, the Averro name, the Averro logo and mark, the visual design and the underlying code — is owned by Averro or used under licence, and is protected by the Copyright Act 1968 (Cth) and other laws.
Except as clause 3 expressly permits, or as the Copyright Act otherwise allows, you must not reproduce, adapt, publish, distribute, commercialise or create derivative works from any part of the Site without our prior written permission.
Third-party names, logos and trade marks appearing on the Site — including those of Amazon Web Services, Microsoft, Google and other vendors — remain the property of their respective owners and are used to identify those platforms and our capability on them. Their appearance does not imply that those owners endorse or are affiliated with Averro beyond any partner or certification status we separately state.
The Site contains links to third-party websites. We provide them for convenience only. We do not control those sites, we do not endorse them, and we are not responsible for their content, accuracy, availability, security or privacy practices.
Links leaving the Site are marked with an outbound indicator so you know before you click. Your use of any linked site is subject to that site’s own terms and privacy policy, and you should read them.
When you submit an enquiry through the Site, you are asking us to contact you about the matter you have raised. We handle the personal information in that enquiry in accordance with our Privacy Policy.
Please do not send us confidential, commercially sensitive or security-sensitive information through the contact form. It is not an encrypted channel and it is not the right place for credentials, network diagrams, incident detail or anything you would not want disclosed. Tell us it exists and we will arrange a secure channel.
Never send passwords, API keys, access tokens, credit card numbers or government identifiers to us by email or through a web form. Averro will never ask you for a password. If you receive a message appearing to come from us that does, treat it as a phishing attempt and tell us at contactus@averrotech.com.
If you send us an idea, suggestion or feedback that is not confidential, you grant us a non-exclusive, royalty-free, perpetual licence to use it to improve our services, without obligation to you. This clause does not apply to anything provided under a signed agreement, and it does not affect any intellectual property you own.
We aim to keep the Site available but we do not guarantee it. Access may be interrupted for maintenance, upgrades, hosting incidents or events outside our control, and we may suspend, withdraw or restrict all or part of the Site at any time without notice.
You are responsible for the arrangements you need to access the Site, including your own internet connection and device, and for ensuring that anyone accessing the Site through your connection is aware of these Terms.
To the maximum extent permitted by law, and subject to clause 9.2:
Nothing in these Terms excludes, restricts or modifies any guarantee, warranty, right or remedy that you have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or under any other law, where it cannot lawfully be excluded, restricted or modified.
Where our liability under the Australian Consumer Law can be limited but not excluded, our liability is limited, at our option, to resupplying the relevant services or paying the cost of having them resupplied.
We welcome good-faith reports of security vulnerabilities in the Site.
If you believe you have found one, email contactus@averrotech.com with enough detail to reproduce it. Please give us a reasonable opportunity to respond and remediate before disclosing it publicly.
We will not pursue action against a researcher who follows the above in good faith. We do not currently operate a paid bug bounty. This clause is not a licence to test systems belonging to our clients — those are not ours to authorise.
Our handling of personal information is described in our Privacy Policy, which forms part of these Terms and is written to align with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
We may restrict or terminate your access to the Site immediately, without notice, if we reasonably believe you have breached these Terms. Clauses 5, 7, 9, 13 and 14 survive any termination.
These Terms are governed by the laws of Victoria, Australia. You and Averro submit to the non-exclusive jurisdiction of the courts of Victoria and of the courts competent to hear appeals from them.
If you access the Site from outside Australia, you do so on your own initiative and you are responsible for compliance with any local law that applies to you.
If any part of these Terms is found to be invalid, unlawful or unenforceable, that part is severed and the remainder continues in full force.
A failure or delay by us in exercising a right under these Terms is not a waiver of that right.
These Terms, together with the Privacy Policy, are the entire agreement between you and Averro in relation to your use of the Site, and supersede any earlier version.
If anything here is unclear, email us. We would rather explain a clause than have you agree to something you have not understood.